Public Notice of The Joint Commission

A patient of Centinela Hospital Medical Center has the right to express to any staff member, the Patient Advocate or a state agency, at any time, and without retaliation, a complaint or a grievance concerning care and treatment while in the hospital. Concerns about patient service or comfort should be directed to:

Hospital Administration: 310-673-4660

If concerns cannot be resolved through the hospital, a patient, family member, community representative or employee of Centinela Hospital Medical Center has the right to notify Joint Commission regarding the quality of care provided, safety of care provided, or safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may notify Joint Commission via any of the following methods:

Phone: 800-994-6610
Mail: Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
Online: http://www.jointcommission.org/GeneralPublic/Complaint